Protecting your personal information is our top priority at 11hibaje. Here you will find a clear and transparent account of how we collect, use, and safeguard your data.
To keep your personal information fully protected at 11hibaje, we follow internationally recognized security standards.
All your data is protected with 256-bit SSL encryption. No third party can read your information during transfer.
11hibaje never sells your personal information to third parties. Your data is used solely to improve the services we provide to you.
Your information is stored on secure servers, protected by multiple layers of security to prevent unauthorized access.
We are transparent about what information we collect and why. There are no hidden agendas — everything is stated in this Privacy Policy.
You can view, correct, or request deletion of your information at any time. You are in control of your own data.
Our Privacy Policy is reviewed and updated regularly so you always have the highest level of protection.
Important Note: By using the 11hibaje website or app, you are considered to have accepted this Privacy Policy. If you have any questions, please contact our support team.
11hibaje is an online gaming platform dedicated to delivering the best entertainment experience for players in Bangladesh. This Privacy Policy ("Policy") is a transparent agreement between 11hibaje and its users regarding data protection. It applies to our website, mobile app, and all related services.
11hibaje believes your personal information belongs to you. We will never misuse your data without your consent. This Policy is designed so you can clearly understand what information is collected, why it is collected, and how it is used.
Our Privacy Policy is built to international data protection standards. As a member of 11hibaje, you are fully entitled to the protections it provides. If anything is unclear, please reach out to our support team.
This Privacy Policy has been written in plain, accessible English for our members in Bangladesh. Transparency is always a priority at 11hibaje.
11hibaje only collects information that is genuinely necessary to provide you with the best service. We do not collect unnecessary data. The types of information we collect and the reasons for doing so are outlined below:
| Types of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Account verification & KYC |
| Contact Information | Email, phone number | Account notifications |
| Financial information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Game history, bet amounts, wins/losses | Responsible Gaming Monitoring |
| Cookie Data | Session token, preference settings | Improving Site Experience |
In addition to the information you voluntarily provide during registration, certain technical data is collected automatically when you use the 11hibaje platform. This data is primarily used to maintain security and improve service quality.
11hibaje never stores your full payment card number or PIN. All financial transactions are processed through secure, encrypted channels.
11hibaje uses your information only for specific, defined purposes. We never use your data for anything else without your consent. The main uses are listed below:
We never share your data with outside companies for profiling or targeted advertising. You can opt out of 11hibaje marketing communications at any time.
11hibaje uses industry-leading technology to protect your data. Our security team monitors servers and systems 24/7 and responds immediately to any suspicious activity.
That said, no internet system is 100% impenetrable. While we maintain the highest level of security, you should also take steps to protect your account — use a strong password and never share it with anyone.
11hibaje's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
As a member of 11hibaje, you have important rights over your personal information. These rights are recognized under international data protection law:
To exercise any of these rights, please contact our support team. We typically respond within 30 business days. In some cases, legal obligations may mean certain data cannot be fully deleted.
When you submit a request to exercise your rights, we will verify your identity to ensure no one else can access your information.
11hibaje does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Types of Information | Retention Period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | Service Delivery |
| Transaction Records | 5 years | Legal obligations |
| KYC documents | 5 years after account closure | Regulatory Requirements |
| Gaming History | 3 years | Responsible Gaming Monitoring |
| Cookie Data | Session end or 30 days | Site Functionality |
| Support Contact | 2 years | Service Improvement |
After the retention period ends, data is securely deleted or anonymized. Some information may need to be retained for longer periods due to legal obligations.
11hibaje is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately close it and delete all associated data.
A note for parents — if your child has accidentally created an account on 11hibaje, please contact our support team immediately. We will act promptly to close the account and securely delete all associated data.
Warning: Use of the platform by anyone under the age of 18 is strictly prohibited. We enforce rigorous age verification measures.
11hibaje may update this Privacy Policy from time to time. Changes take effect as soon as they are published on the website. For significant changes, registered members will be notified in advance by email or in-app notification.
Visit this page regularly to stay up to date with our latest policy. Check the "Last Updated" date at the top of the page. Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
We are committed to protecting your privacy. Enjoy slots, Live Casino, and fish games in a safe environment.